Privacy Policy
Last updated: October 2025
At SR Euro Travels, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
- Personal details: such as your full name, email address, and phone number when you make a booking or contact us.
- Payment details: payments are processed securely via Stripe or Klarna. We do not store your card information on our servers.
- Travel information: departure and destination points, passenger details, and booking preferences.
- Cookies and usage data: when you browse our website, small cookies may be stored on your device to improve user experience, remember preferences, and measure site performance.
- Analytics: we may use Google Analytics or similar tools to understand how visitors use our website. This data is anonymised and cannot personally identify you.
2. How We Use Your Information
- To confirm and manage your bookings.
- To send booking confirmations, updates, and travel information.
- To provide customer support and respond to enquiries.
- To improve our website and tailor content for users.
3. Data Security
We use SSL encryption on our website to protect your data. All payments are handled securely through our trusted providers (Stripe and Klarna).
4. Media and Uploaded Content
If you upload images or documents (for example, when sending travel documents through our contact form), you should avoid uploading files with embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images.
5. Cookies
Cookies are small text files stored on your device. They help us provide a smoother browsing experience by remembering your preferences. You can choose to disable cookies through your browser settings, but some parts of our website may not function properly without them.
6. Sharing of Information
We do not sell or share your personal data with third parties, except where necessary to complete your booking (e.g., with Eurostar, airlines, or trusted travel partners).
7. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us at customerservices@sreurotravels.com.
8. Updates to This Policy
This Privacy Policy may be updated from time to time. We encourage you to review it regularly to stay informed.
If you have any questions about this Privacy Policy, please contact us at customerservices@sreurotravels.com.